Push Notifications

Manage push notification delivery and categories for your app users.

Notification Categories

Push notification categories are defined in the App Management configuration. Each category has a unique key and a display name that is shown to users in the app.

Users can opt in or out of individual categories within the app, giving them control over which types of notifications they receive. This category-based system ensures that users only receive notifications that are relevant to their interests.

Sending Notifications

Notifications are triggered automatically by platform events. Common triggers include:

  • Scoreboard updates — Key game events such as score changes or period transitions.
  • Correct predictions — Notifications sent to users who predicted an outcome correctly.
  • Loyalty points awarded — Alerts when users earn points through engagement.

Category Management

To manage notification categories, navigate to App Management and edit your app configuration. From the notification categories section you can add new categories to organise your notifications.

When creating categories, keep the following in mind:

  • Each category requires a unique key and a display name.
  • Categories cannot be renamed once created, so plan your category names carefully before creation.
  • New categories can be added at any time as your notification needs evolve.
Warning

Category keys cannot be changed after creation. Users who have opted in to a category will lose their preferences if the category is deleted and re-created.